1. Introduction
LMProxies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our residential proxy services.
2. Information We Collect
2.1 Account Information
- Email address
- Name (optional)
- Password (encrypted)
- OAuth provider data (if using social login)
2.2 Usage Information
- Bandwidth consumption metrics
- Connection timestamps
- IP addresses used for authentication
- General usage patterns (aggregate, non-personal)
2.3 Payment Information
- Transaction IDs from our payment processor
- Purchase history
- We do NOT store cryptocurrency wallet addresses or payment details
2.4 Technical Information
- Browser type and version
- Device information
- Cookies and session data
3. How We Use Your Information
We use collected information to:
- Provide and maintain our proxy services
- Process your transactions and manage your account
- Send service-related communications (confirmations, alerts, updates)
- Monitor and prevent abuse of our services
- Improve our services and develop new features
- Comply with legal obligations
4. What We Do NOT Collect
We prioritize your privacy:
- We do NOT log the websites you visit through our proxies
- We do NOT inspect or store the content of your traffic
- We do NOT sell your personal data to third parties
- We do NOT use your data for advertising purposes
5. Data Sharing
We may share data with:
- Service Providers: Third parties that help us operate (payment processors, email services)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with any merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Secure password hashing
- Regular security audits
- Access controls and authentication
7. Data Retention
We retain your account data for as long as your account is active. Usage logs are retained for a maximum of 30 days for service optimization. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data in a portable format
- Opt out of marketing communications
9. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how our website is used. You can control cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.